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live.link · A Melade product

Service status

Draft prepared September 16, 2026. Attorney review pending.

This beta policy draft is prepared for legal review. It is not a certification of legal compliance or a completed legal agreement.

On this page

  1. This is not a live status monitor
  2. Understand feature availability
  3. If something is not working
  4. Release and recovery expectations
  5. Support contact

This is not a live status monitor

live.link is in beta. This page provides support and release guidance; it does not poll our infrastructure or report current uptime. It is not an “all systems operational” indicator, incident feed or service-level commitment.

Current availability can differ by feature, account and deployment. A working homepage does not establish that authentication, saving, publishing, AI generation or every external provider is working.

Understand feature availability

The service supports workflows for saving, previewing and publishing supported content, subject to account access and deployed limits. A saved draft is distinct from a published link. Check the application’s result and the actual preview or publication before treating an action as complete.

Agent capabilities and connection requirements are described in the current setup guide at live.link/start.md. Browser sign-in does not authenticate a separate CLI or agent. Roadmap items, unreleased integrations and disabled features should not be treated as available merely because source code or examples exist.

Public documentation and the application should describe released behavior. If they disagree, report the discrepancy rather than bypassing an authentication, scope or approval check.

If something is not working

  • Preserve the draft or local files you were working on.
  • Note the affected address, action, time and visible error or request identifier.
  • Check whether the operation is still running before starting a replacement. Avoid repeated publishing or generation requests after an uncertain result.
  • If available, inspect the saved project and version history to establish whether the action completed.
  • Email info@live.link with the minimum details needed to reproduce the problem.

Do not include credentials, sign-in codes, private reader tickets or unnecessary project content in a support report. Screenshots should hide private addresses or content that is unrelated to the failure.

Release and recovery expectations

Beta features may be limited, paused or changed. We do not promise uninterrupted operation or a fixed support response time. A local test, successful build or provider dashboard badge is not evidence that your entire journey has succeeded.

Turning a publication off, signing out, revoking an agent and deleting a project are different actions. When reporting an access or recovery issue, identify which action you took so we can investigate the correct state. Keep independent backups of important work.

Support contact

Contact info@live.link for service issues, account assistance or documentation corrections. live.link is operated by Melade LLC, Pennsylvania, United States. Security and abuse concerns can use the same address with “Security report” or “Abuse report” in the subject.

No live incident history or verified uptime percentage is published on this page. If live monitoring is introduced, its coverage and update timestamps will need to be described explicitly.

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